Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
Returns & exchanges
100% SATISFACTION GUARANTEED. IF YOU ARE NOT HAPPY FOR ANY REASON PLEASE RETURN FOR A FULL REFUND. BUYER PAYS RETURN SHIPPING...PLEASE COMMUNICATE WITH ME, I AM HERE TO HELP. IT IS NEVER MY INTENTION TO DISAPPOINT. ONLY TO BRING HAPPINESS.
Shipping policies
I SHIP TO MAINLAND US VIA FED EX 7 UPS GROUND NO SIGNATURE REQUIRED. I SHIP TO CANADA VIA UPS STAND GROUND. ALL OF MY PIECES SHIP READY TO HANG UNLESS YOU ARE OUTSIDE OF MAINLAND US OR CANADA. ALL OF THESE LOCATIONS I MUST SHIP THE PIECES ROLLED VIA USPS INTERNATIONAL. LET ME KNOW IF YOU HAVE ANY QUESTIONS.
I ACCEPT DIRECT PAYMENT THROUGH ETSY, PAYPAL AND YOU CAN ALSO MAIL A CHECK.BUT NOTE THAT PAINTING WILL NOT SHIP UNTIL PAYMENT IS CLEARED.